windows runtime - LoadListingInformationAsync throws a FileNotFound exception -

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i have customer unable in-app purchasing 1 of windows 8.1 store apps.

looking @ logs, see call load listing information:

await currentapp.loadlistinginformationasync();

throws filenotfound exception

the system cannot find file specified. (exception hresult: 0x80070002)'

any idea why exception being thrown?

we have less 100 in-app purchasing items.

can reproduce on device? suggest run on ui thread: deployment.current.dispatcher.begininvoke(() => await currentapp.loadlistinginformationasync());


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