remedy - What are the possible values for the duplicaterecords attribute in armx files -


i'm looking automate import remedy ars 8.1, , i'm 99.9999% there... need change import duplicate records, else seems working desired.

in remedy armx files (mapping file dataimporttool), there <datahandling> node duplicaterecords attribute, the documentation can find on it mentions value gen_new_id, logically map "generate new id duplicate records" option in gui import tool. need value logically map "update old record new record's data" gui option (both of these options , other 3 possible options described on defining data import preferences page in bmc docs.

other 1 page (importing in...), , several local versions of exact same paragraph in remedy documentation have, google turns nothing. please tell me has information somewhere!

by saving .armx files gui, have found following options , values duplicaterecords attribute in <datahandling> tag.

title                                      value in .armx file generate new id records            gen_new_id reject duplicate records                   dup_error generate new id duplicate records      dup_new_id replace old record new record         dup_overwrite update old record new record's data   dup_merge 

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